Collaboration Automation (CLAUTO)

About Education

Prerequisites

CLCOR certification or knowledge, CCNA certification or knowledge

Duration of Training

Total Time: 5 Gün (Günde 6 saat)
Toplam Eğitim Saati: 30 saat
Training Format: Uygulamalı ve interaktif yüz yüze /online ortam

Who Should Participate?

• Collaboration Administrators
• Devnet specialists

Educational Content

Section 1: Introduction to Cisco Collaboration and Automation

               – Overview of Cisco collaboration tools (Cisco Unified Communications Manager, Webex, etc.)

               – Introduction to automation and its benefits in Cisco collaboration

               – Exploring common collaboration tasks that can be automated

Section 2: Python Basics for Automation

               – Introduction to Python programming language

               – Setting up Python environment (IDE, libraries, etc.)

               – Basic Python syntax and data types

               – Loops in Python

               – Define function in Python

Section 3: GIT and GitHUB/GitLAB

               – Introduction of Git

               – Git Usage and feature

               – GitHub/GitLab and its usage

Section 4: Working with Cisco Collaboration APIs

               – Introduction to Cisco Collaboration APIs (RESTful APIs, AXL, etc.)

               – Understanding API documentation and authentication

               – Making API requests using Python (requests library)

Section 5: Automating Call Management and Daily Task

               – Automating call routing and forwarding

               – Automating voice gateway

               – Automating user provisioning and account management

               – Modifying settings and configurations using APIs

               – Bulk operations and automating repetitive tasks

               – Retrieving call logs and call history data

Section 6: Monitoring and Analytics Automation

               – Retrieving and analyzing collaboration data (usage, performance, etc.)

               – Generating reports and dashboards using Python libraries

               – Proactive monitoring and alerting for collaboration systems

Q&A and open discussion

What You Will Gain at the End of Training

• git (version kontrol)
• postman
• python knowledge and  python libraries usage
• rest api usage
• automation scripting of cucm and vg

About Education

Implementing Cisco Collaboration Applications (CLICA) training teaches skills to configure and troubleshoot Single Sign-On (SSO), Cisco Unity Connection, Cisco Unity Express, and application clients. The training covers improving communications procedures, strengthening compliance measures, and enhancing communications systems and devices.

Prerequisites

It is recommended that you have the following knowledge before attending this training:

• Basic knowledge of network technologies
• Basic knowledge of audio and video
• Cisco Unified Communications Manager experience (including single-location dial plan, single PSTN gateway, and SIP trunks)

Duration of Training

Total Time: 5 Gün (Günde 6 saat)
Toplam Eğitim Saati: 30 saat
Training Format: Uygulamalı ve interaktif yüz yüze /online ortam

Who Should Participate?

• Collaboration Engineers
• Collaboration Managers

Educational Content

1. Cisco Unity Connection Integration
2. Call Authorizations in Cisco Unified Communications Manager
3. Cisco Unity Connection Troubleshooting
4. SSO for Cisco Unified Communications Applications
5. Cloud Messaging with Cisco IM and Presence
6. Customize Jabber with Cisco IM and Presence
7. Cisco IM and Presence Compliance Message Archiving
8. Webex App Troubleshooting
9. Cisco Unified Attendant Console
10. Çağrı Kaydı ve İzleme

What You Will Gain at the End of Training

When you complete this training you will:

• You will gain skills to configure and troubleshoot collaboration applications such as Cisco Unity Connection and SSO.
• You will develop the ability to customize Cisco IM and Presence features and configure them to meet compliance requirements.
• You will specialize in delivering a better user experience for collaboration applications.