{"id":998238,"date":"2026-06-09T10:39:16","date_gmt":"2026-06-09T07:39:16","guid":{"rendered":"https:\/\/www.morten.com.tr\/?page_id=998238"},"modified":"2026-06-10T10:11:04","modified_gmt":"2026-06-10T07:11:04","slug":"eleveo-is-ortakligi","status":"publish","type":"page","link":"https:\/\/www.morten.com.tr\/en\/is-ortaklarimiz\/eleveo-is-ortakligi\/","title":{"rendered":"Eleveo Partnership"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\u0130\u015e ORTAKLARIMIZ<\/a><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Eleveo \u0130\u015f Ortakl\u0131\u011f\u0131<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Eleveo Nedir? \u0130\u015f G\u00fcc\u00fc Optimizasyonu ve Kalite Y\u00f6netiminin Ak\u0131ll\u0131 Platformu<\/h2>

Eleveo<\/b>, \u00f6zellikle \u00e7a\u011fr\u0131 merkezleri (ileti\u015fim merkezleri) ve m\u00fc\u015fteri etkile\u015fim noktalar\u0131 i\u00e7in geli\u015fmi\u015f \u0130\u015f G\u00fcc\u00fc Y\u00f6netimi (WFM – Workforce Management<\/b>) ve Kalite Y\u00f6netimi (QM) yaz\u0131l\u0131mlar\u0131 sunan k\u00fcresel bir teknoloji lideridir. \u0130\u015fletmelerin operasyonel verimlili\u011fini art\u0131rmak ve m\u00fc\u015fteri deneyimini m\u00fckemmelle\u015ftirmek amac\u0131yla tasarlanan Eleveo \u00e7\u00f6z\u00fcmleri; ses ve ekran kay\u0131t etme, geli\u015fmi\u015f performans analiti\u011fi ve yapay zeka destekli planlama ara\u00e7lar\u0131 sunar. Cisco ve di\u011fer lider haberle\u015fme altyap\u0131lar\u0131yla tam entegre \u00e7al\u0131\u015fabilen Eleveo, \u00e7a\u011fr\u0131 merkezlerinin i\u015f s\u00fcre\u00e7lerini basitle\u015ftirirken operasyonel maliyetleri d\u00fc\u015f\u00fcrmelerine ve yasal uyumluluk standartlar\u0131n\u0131 korumalar\u0131na yard\u0131mc\u0131 olur.<\/p>

Morten ve Eleveo \u0130\u015f Ortakl\u0131\u011f\u0131: \u00c7a\u011fr\u0131 Merkezinizde Maksimum Verimlilik ve Kalite<\/h3>

Morten olarak, Eleveo\u2019nun yenilik\u00e7i i\u015f g\u00fcc\u00fc optimizasyonu ve kalite y\u00f6netimi \u00e7\u00f6z\u00fcmlerini kurumsal entegrasyon yetkinli\u011fimizle bir araya getiriyoruz. \u00c7a\u011fr\u0131 merkezinizin altyap\u0131s\u0131 ne kadar karma\u015f\u0131k olursa olsun, Eleveo \u00e7\u00f6z\u00fcmlerini sistemlerinize p\u00fcr\u00fczs\u00fcz bir \u015fekilde entegre ederek m\u00fc\u015fteri temsilcilerinizin performans\u0131n\u0131 optimize ediyor ve hizmet kalitenizi en \u00fcst seviyeye \u00e7\u0131kar\u0131yoruz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Eleveo \u00c7\u00f6z\u00fcmleri ile Sa\u011flad\u0131\u011f\u0131m\u0131z Avantajlar ve Hizmetlerimiz<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tEsnek ve Ak\u0131ll\u0131 \u0130\u015f G\u00fcc\u00fc Y\u00f6netimi (WFM)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\u00c7a\u011fr\u0131 merkezinizdeki \u00e7a\u011fr\u0131 ve etkile\u015fim yo\u011funlu\u011funu geli\u015fmi\u015f algoritmalarla tahmin ediyor (forecasting), m\u00fc\u015fteri temsilcilerinizin \u00e7al\u0131\u015fma ve mola programlar\u0131n\u0131 en verimli \u015fekilde planl\u0131yoruz. Do\u011fru zamanda do\u011fru say\u0131da personelin konumland\u0131r\u0131lmas\u0131n\u0131 sa\u011flayarak kuyruk s\u00fcrelerini azalt\u0131yor ve SLA hedeflerinizi g\u00fcvence alt\u0131na al\u0131yoruz.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tGeli\u015fmi\u015f Ses ve Ekran Kay\u0131t \u00c7\u00f6z\u00fcmleri\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tM\u00fc\u015fterilerinizle yap\u0131lan t\u00fcm sesli g\u00f6r\u00fc\u015fmeleri ve temsilcilerin ekran hareketlerini y\u00fcksek \u00e7\u00f6z\u00fcn\u00fcrl\u00fckte ve g\u00fcvenli bir \u015fekilde kay\u0131t alt\u0131na al\u0131yoruz. Bu sayede hem hizmet kalitesini analiz etmenizi kolayla\u015ft\u0131r\u0131yor hem de olas\u0131 ihtilaflar\u0131n \u00f6n\u00fcne ge\u00e7iyoruz.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tOtomatik Kalite G\u00fcvencesi ve De\u011ferlendirme\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tTemsilcilerinizin performans\u0131n\u0131 objektif kriterlerle \u00f6l\u00e7\u00fcmlemeniz i\u00e7in \u00f6zelle\u015ftirilmi\u015f kalite formlar\u0131 ve de\u011ferlendirme ara\u00e7lar\u0131 sunuyoruz. G\u00f6r\u00fc\u015fmelerin kalitesini d\u00fczenli olarak denetleyerek ekibinizin geli\u015fim alanlar\u0131n\u0131 belirliyor ve kurumsal standartlar\u0131n\u0131z\u0131 koruyoruz.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tReg\u00fclasyon ve G\u00fcvenlik Uyumlulu\u011fu\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tKay\u0131t s\u00fcre\u00e7lerinizi KVKK, PCI-DSS ve di\u011fer sekt\u00f6rel yasal reg\u00fclasyonlara %100 uyumlu hale getiriyoruz. Hassas m\u00fc\u015fteri verilerinin (\u00f6rne\u011fin kredi kart\u0131 bilgileri) kay\u0131t esnas\u0131nda otomatik olarak maskelenmesini sa\u011flayarak kurumsal veri g\u00fcvenli\u011finizi destekliyoruz.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u0130\u015e ORTAKLARIMIZ Eleveo Nedir? \u0130\u015f G\u00fcc\u00fc Optimizasyonu ve Kalite Y\u00f6netiminin Ak\u0131ll\u0131 Platformu Eleveo, \u00f6zellikle \u00e7a\u011fr\u0131 merkezleri (ileti\u015fim merkezleri) ve m\u00fc\u015fteri etkile\u015fim noktalar\u0131 i\u00e7in geli\u015fmi\u015f \u0130\u015f G\u00fcc\u00fc Y\u00f6netimi (WFM – Workforce Management) ve Kalite Y\u00f6netimi (QM) yaz\u0131l\u0131mlar\u0131 sunan k\u00fcresel bir teknoloji lideridir. \u0130\u015fletmelerin operasyonel verimlili\u011fini art\u0131rmak ve m\u00fc\u015fteri deneyimini m\u00fckemmelle\u015ftirmek amac\u0131yla tasarlanan Eleveo \u00e7\u00f6z\u00fcmleri; ses ve…<\/p>","protected":false},"author":3,"featured_media":0,"parent":1301,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-998238","page","type-page","status-publish","hentry"],"yoast_head":"\nEleveo \u0130\u015f Ortakl\u0131\u011f\u0131 - Morten<\/title>\n<meta name=\"description\" content=\"Eleveo i\u015f orta\u011f\u0131 Morten ile \u00e7a\u011fr\u0131 merkezinizi optimize edin. Eleveo WFM, ses kay\u0131t ve kalite y\u00f6netimi \u00e7\u00f6z\u00fcmlerimizle tan\u0131\u015f\u0131n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.morten.com.tr\/en\/is-ortaklarimiz\/eleveo-is-ortakligi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eleveo \u0130\u015f Ortakl\u0131\u011f\u0131\" \/>\n<meta property=\"og:description\" content=\"Eleveo i\u015f orta\u011f\u0131 Morten ile \u00e7a\u011fr\u0131 merkezinizi optimize edin. 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